What is MTTR?
MTTR - Mean Time To Restore
MTTR is a metric that represents the average time it takes to restore from a failure of the system or one of its components. LinearB calculates this metric based on the time between when a "production bug" is created in your project management tool, until the time this issue (ticket) is resolved.
You can find your MTTR metric under the Metrics tab, in the Project Management dashboard .
How to Customize your MTTR Calculation
By default, LinearB includes any issue of type Bug into this metric. Paid LinearB subscriptions have the option to define what is a production bug under Company settings -> Projects -> MTTR. You can filter the relevant issues to be included in your MTTR calculation by issue type, labels, and custom field values.
You can also access this setting by clicking on the gear icon next to the MTTR widget in your metrics dashboards.