Troubleshooting Agentic Studio

Problem

Why it happens

How to fix it

I don't see the switch to Agentic Studio

Agentic Studio is off for your organization, or it is not available to your role.

Ask your Company Admin. See Agentic Studio availability and settings.

I land on the dashboard library and there is no assistant

LinearB AI Services is off for your organization.

Ask a Company Admin to enable AI Services.

There is no Edit action on a dashboard

It is LinearB Catalog content, or it was shared with you.

Select Clone to make a Personal copy.

I can't find the Metrics Dashboard, custom dashboards, or custom PM metrics

They are available only in Classic.

Use the switch in the menu bar to go to Classic.

There is no assistant on a Classic page

The assistant works on Agentic Studio pages only.

Select AI Assistant in the menu bar.

Metrics Builder or the AI Assistant is disabled in Classic

When Agentic Studio is available to you, they move to Agentic Studio and show as disabled in Classic.

Switch to Agentic Studio.

The assistant says it cannot answer

The data needed is not available.

Rephrase the question, or check that the relevant integration is connected.