Connecting Jira Server (On-Prem) to LinearB

This connection allows LinearB to analyze Git activity alongside Jira issues, providing valuable insights into project progress, sprint efficiency, and developer productivity.

To complete this setup, you must be both a Jira Admin and a LinearB Admin.

Step 1: Connect Your Jira Server to LinearB

1. Log in to LinearB.
2. Navigate to Company Settings.
3. Select a team from the drop down.
4. In the Teams Settings page, click the Project Management tab.
5. Click Connect next to Jira Server (On-Prem).
6. Enter your Jira Server URL (e.g., https://your-jira-server.com).
7. Click Test Connection to verify access.
8. Ensure that your firewall allows outbound communication to the following LinearB public IP addresses:
   • Inbound: 18.118.232.229, 52.15.80.85
   • Outbound: 35.226.140.92

If the connection fails, check the server accessibility and ensure LinearB’s IPs are whitelisted.

We currently support Jira Server version 7.0 and above.

Step 2: Configure OAuth Authentication in Jira

Once your Jira URL is validated, complete the following steps to set up authentication:

1. Click Connect to initiate the OAuth setup.
2. LinearB will open Jira in a new browser tab (disable pop-up blockers if necessary).
3. In Jira, navigate to Application Links and click Create New Link.
4. Enter https://app.linearb.io as the application URL and click Continue.
5. Select Generic Application as the Application Type.
6. Ensure that Create Incoming Link is enabled before proceeding.
7. Copy and paste the required values between LinearB and Jira:
   • Copy credentials from Step 2 in LinearB and paste them into Jira.
   • After continuing, copy credentials from Step 3 in LinearB into the Jira authentication fields.
8. Click Continue in Jira, then Approve access in LinearB.

Once completed, LinearB will begin syncing Jira data. This process may take up to 2 hours for the initial backfill.

Step 3: Configure Rate Limiting (If Applicable)

If rate limiting is enabled on your Jira Server, LinearB recommends setting a limit of 120 requests per minute to ensure smooth integration without interruptions.

Benefits of Connecting Jira Server to LinearB

With Jira Server integration, you can:

• Track real-time development progress across Git and Jira.
• Identify workflow bottlenecks affecting sprint efficiency.
• Optimize sprint planning with actionable data insights.
• Monitor developer task-switching to improve productivity.

Troubleshooting & Support

If you experience issues connecting Jira Server to LinearB:

• Ensure you selected Generic Application as the Application Type in Jira.
• Verify that Create Incoming Link is enabled.
• Check firewall settings to allow inbound/outbound communication with LinearB’s IP addresses.
• Confirm that your Jira version is 7.0 or higher.
• Try reconnecting after disabling pop-up blockers.

For further assistance, contact support@linearb.io or visit our Help Center.

By following this guide, you’ll optimize LinearB’s Pulse View for improved workflow tracking and project insights.