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Managing Users in LinearB

A step-by-step guide to inviting, managing, and removing users in LinearB, including troubleshooting for SSO-restricted invitations.

Steven Silverstone
Updated by Steven Silverstone

Effectively managing users in LinearB ensures that the right team members have appropriate access to reports, dashboards, and settings.

Inviting a User to LinearB

Invite additional users to your LinearB account by following these steps:

  1. In the LinearB side menu, click Settings to open the Company Settings.
  2. Go to the Users tab.
  3. Click Invite Users.
  4. In the Invite User form, enter the following details about the new user:
    1. Name
    2. Email address
    3. User's role (see User Permissions below)
    4. For Viewer or Editor roles, specify which User Teams the new user can access.
  5. Click Send Invitation to email the invitation to the user.

If the Invite Button is Disabled

Your organization uses Single Sign-On (SSO). This means that:

  • New users must request access through your internal IT team or SSO provider instead of being manually invited.
  • If you need access, contact your SSO administrator to be added to the system.

Managing Pending Invitations

  • When the invitation is sent, the user’s status will display as Pending until they accept the invitation and join LinearB.
  • When a user logs in, their activation status will update from Pending to reflect the date they joined LinearB.
  • If a user hasn’t accepted their invitation, you can resend it, generating a new email invitation.

Editing User Permissions

Only Admin users have the ability to edit permissions for other users. Follow these steps to update a user's permissions:

  1. In the LinearB side menu, click Settings to open the Company Settings.
  2. Go to the Users tab.
  3. Locate the user whose permissions you want to edit.
  4. Click the three-dots next to the username and select Edit Permissions.
  5. Choose a new permission level (Admin, Editor, or Viewer).
  6. For Editor or Viewer roles, specify which teams the user can access.
  7. Click Save to apply the changes.

Permission Levels and Editing Rights

  • Admins: Can edit any user’s permissions, including other Admins, Editors, and Viewers.
  • Editors: Cannot edit or invite additional users.
  • Viewers: Cannot edit or invite additional users.

Removing a User from LinearB

If your organization uses Single Sign-On (SSO), users cannot be deleted directly in LinearB. Instead, user removal must be managed through your SSO provider.

To delete a user from your LinearB account:

  1. In the LinearB side menu, click Settings to open the Company Settings.
  2. Go to the Users tab.
  3. Find the user you want to delete.
  4. Click on the three-dots next to their username and select Delete User.
  5. Confirm the action to complete the deletion. Deleted users will lose access immediately, and their permissions will be revoked.

How did we do?

Configuring SAML SSO with GSuite

Understanding Users and Contributors in LinearB

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